I asked for (what I thought would be) a simple generative AI fill prompt. The Firefly App was then frozen for more than 20 minutes. Still no result created for a 20 credit prompt

Hi Jon@shootme,
Thanks for reaching out.

If you are encountering a specific error message or the interface is not behaving as expected, please provide the following:

• A Full Screenshot: Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many issues have multiple causes; seeing the full context is much more helpful than a zoomed-in image.
• System Details: Specify your Operating System (OS) and Browser (including version numbers).
• Workflow Context:
  • The full prompt you were using.
  • Copy of the original image used.

Once you have the details, let us know so we can be able to assist you efficiently.

Hajar
[Moved to questions]