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Hakan_Duzgun
Participant
July 28, 2026
Question

I can't create a video. Seedance keeps giving me an error: "Your system is not working."

  • July 28, 2026
  • 3 replies
  • 28 views

I can't create a video. Seedance keeps giving me an error: "Your system is not working."I can't create videos. Seedance keeps giving me errors. "Your system isn't working." I'm fed up with these constant errors.

    3 replies

    Hakan_Duzgun
    Participant
    July 29, 2026

    I can't create videos, nothing works on the page, Firefly is the most inefficient AI page I've ever used. 

    July 30, 2026

    The team will need more info in order to help you. 
    By providing the requested information, they can help you.

    July 29, 2026

    Hey ​@Hakan_Duzgun 
    Help us. Help you.

    Something went wrong

    A Full Screenshot or short video:  Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
    >>Make sure to remove person details: email address, name... before posting<<

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.
         

    Note: Here’s a useful article explaining the most common reasons that trigger the error you’ve been seeing.

    Suggestions on How to Prompt
    https://community.adobe.com/questions%2D404/use%2Dadobe%2Dfirefly%2Dto%2Dgenerate%2Dyour%2Dimages%2Dand%2Dvideos%2D1476088?tid=1476088&fid=404


    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • Long complicated prompts (often from ChatGPT)
      (short easy to read prompts tend to work very well)
    • busy dark background images for videos. the images need to be easy to distinguish who the main characters are and what the background is. 

    Anything to do with Children

    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Many Generation Models will not generate anything to do with children.
    • Nudity

    Cheers

    Nate