I cancelled a subscription the exact day I subscribed, due to some personal reason but wasn't refunded.

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Please, I'm pleading with Adobe to please refund my money because I'm in so much need of it. I'll be glad and happy for this. Thanks in advance.

Peru BobCorrect answer

Community Expert

it can take up to 14 days for a credit to appear.

Check your account:

https://account.adobe.com/

jamesjhone7

Participant

That’s really rough, especially when you cancelled the same day I hope Adobe support reviews it with some flexibility. Situations like this are where understanding the fair play award meaning really matters: treating customers with fairness and empathy, not just policy checkboxes.

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Peru Bob

Correct answer

Community Expert

it can take up to 14 days for a credit to appear.

Check your account:

https://account.adobe.com/

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Kartika Rawat

Community Manager

HI Oluwatomisin Adewale!

Thanks for reaching out. Since this question has to do with your private account information, we can't help you here on the forums! Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page: https://helpx.adobe.com/support.html

Let us know if you have any questions.

Kartika

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