I cannot use ray3

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I have a Photography subscription and AI credits but I cannot use ray3 in Firefly even though ray3 is supposed to be free.

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Kevin StohlmeyerCorrect answer

Community Expert

I have a Photography subscription as mentioned. I click generate and it leads me straight to the Credits purchase page as it's a "premium" feature. But I pay for a Photoshop + Lightroom subscription already. Since Ray3 is free this week, it should allow me to generate some for free

@Loïc22836480depv even though it is free to try this week, it is still a Premium feature requiring a proper subscription to access.

N8.

Hey @Loïc22836480depv
Could you please share a screenshot? I encountered that it was busy.

Cheers

Nate

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Kartika Rawat

Community Manager

Hi Loïc22836480depv!

Thanks for writing in. What type of subscription do you have? Do you see any error messages?

Let us know. Happy to investigate

^KR

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Loïc22836480depvAuthor

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I have a Photography subscription as mentioned. I click generate and it leads me straight to the Credits purchase page as it's a "premium" feature. But I pay for a Photoshop + Lightroom subscription already. Since Ray3 is free this week, it should allow me to generate some for free

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