I cant seem to buy credits on Firefly

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I’m trying to buy credits but it only shows a prompt saying to call you.

Community Manager

Hi @glamorous_passionf1c6,

Are you on an enterprise plan through work or school? That is a possible reason for this message. On those plans, you cannot buy additional credits yourself. If so, you need to talk with your local Adobe Administrator. If you are not sure who that is, please start with your IT department.

droopy

Adobe Community Expert (not an Adobe employee)

droopydog500

Correct answer

Community Manager

Hi @glamorous_passionf1c6,

Are you on an enterprise plan through work or school? That is a possible reason for this message. On those plans, you cannot buy additional credits yourself. If so, you need to talk with your local Adobe Administrator. If you are not sure who that is, please start with your IT department.

droopy

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Adobe Community Expert (not an Adobe employee)