I get a black screen everytime I go to Firefly

I click on Open in Browser and get a black screen only

Community Manager

Hi @chrisw38699454,

In addition to what @Kartika Rawat suggested, can you please tell us what OS and browser you are using?

Thanks,

droopy

Adobe Community Expert (not an Adobe employee)

Community Manager

Hi chrisw38699454!

Thanks for writing in. Have you tried it on another browser? Can you try deleting cache files?

Let us know how it goes.

Kartika

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