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July 10, 2026
Answered

I have 4000 credits but why am I not using?

  • July 10, 2026
  • 1 reply
  • 5 views

I had Taken free trial in which I got 4000 credits but i am not getting use my credits.
please solve my issue
Thank You

 

    Correct answer Hajar Toutsi

    Hi Raushan123,
    Welcome to the community!


    Allow me to explain how the credit system works when you start a new plan:

    • During your 7-day trial period: You are provided with a limited number of generation credits so you can test out and experience both the Standard and Premium features.

    • Your 4,000 credits: These are part of your actual subscription plan and are separate from the limited trial generations.

    • When they unlock? Your full 4,000 credits will be automatically added to your account as soon as your 7-day trial period ends and your paid subscription officially begins.


    Take this time to enjoy testing out the features during your trial! Once the trial concludes and your plan activates, your full balance of credits will be ready and waiting for you.


    Let us know if you have any other questions.

    Hajar
    [Moved to questions]

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    July 10, 2026

    Hi Raushan123,
    Welcome to the community!


    Allow me to explain how the credit system works when you start a new plan:

    • During your 7-day trial period: You are provided with a limited number of generation credits so you can test out and experience both the Standard and Premium features.

    • Your 4,000 credits: These are part of your actual subscription plan and are separate from the limited trial generations.

    • When they unlock? Your full 4,000 credits will be automatically added to your account as soon as your 7-day trial period ends and your paid subscription officially begins.


    Take this time to enjoy testing out the features during your trial! Once the trial concludes and your plan activates, your full balance of credits will be ready and waiting for you.


    Let us know if you have any other questions.

    Hajar
    [Moved to questions]