I have 500 / 500 credits left and you wont let me generate an image

Hello @default3o97075tw7du,

Thank you for your message. 

This kind of problem is hard to diagnose without seeing. Can you please reply with the following information:
• A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).
• Please click on your avatar in the upper right corner and take a screen shot of the box that pops up, but please black out your name and email address.

Thanks,
    droopy