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fifek
Participant
March 28, 2026
Answered

I have credits but I can't use Nano Banana, GPT, Flux and Firefly 5

  • March 28, 2026
  • 2 replies
  • 18 views

I have 235 from 250 credits remaining, and I cannot use any premium generative fills Nano Banana, GPT, Flux and Firefly 5 and still obtaining message: Update in order to use premium functions. Byt the credits are still available; I am paying for photo plan, and still cannot use those premium generative functions. It is frustrating. You should return maoney for making something available which is in fact not

uld return money

    Correct answer Hajar Toutsi

    Hi fifek,

    Thank you for reaching out.

     

    The 250 credits you’re referring to are for Standard features, while the models you’re trying to use (Nano Banana, GPT, Flux and Firefly 5) are Premium features.

     

    left side: Standard features. right side: Premium features

    If you’d like to generate images using your allotted credits, you can select models such as Firefly Image 3 or Firefly Image 4.


    Let us know if you have any other questions.

    Hajar
    [Moved to a new topic]

    2 replies

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    April 7, 2026

    Hi fifek,

    Thank you for reaching out.

     

    The 250 credits you’re referring to are for Standard features, while the models you’re trying to use (Nano Banana, GPT, Flux and Firefly 5) are Premium features.

     

    left side: Standard features. right side: Premium features

    If you’d like to generate images using your allotted credits, you can select models such as Firefly Image 3 or Firefly Image 4.


    Let us know if you have any other questions.

    Hajar
    [Moved to a new topic]

    madiebepps
    Participant
    April 4, 2026

    yes! same here. I lost 60 credit at a time, for a total of 240 lost for an image just like this one.