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Natalie35155879tuoe
Participant
June 22, 2026
Answered

I have purchased more firefly credits and they haven't been added to my account

  • June 22, 2026
  • 1 reply
  • 3 views

I have a Firefly account with an increase in credits but they aren’t showing on my account?
[PII removed by Mod]

    Correct answer Hajar Toutsi

    Hi Natalie35155879tuoe,
    Thanks for reaching out.

    Since this question has to do with your private account information, we can't help you here on this forum! Please post your request here.

    Hajar
    [Moved to questions]

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    June 22, 2026

    Hi Natalie35155879tuoe,
    Thanks for reaching out.

    Since this question has to do with your private account information, we can't help you here on this forum! Please post your request here.

    Hajar
    [Moved to questions]