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Dany24954431o6da
Participant
May 25, 2026
Question

I have submitted at least 10 prompt where it generates images and then it bigs out and it is as if it never was but i still got my credit substracted

  • May 25, 2026
  • 1 reply
  • 18 views

I have submitted at least 10 prompt where it generates images and then it bigs out and it is as if it never was but i still got my credit substracted, it is infuriating and there is no history of it

    1 reply

    O
    Community Expert
    Oh.N8Community Expert
    May 26, 2026

    Hey ​@Dany24954431o6da 
    Could you have a look under your generation history at the bottom of the page for your images?

    Could you  provide a screenshot and your prompt? and provide a few more details by what you mean?

     


    Thank you
    Nate​​​​​​​

    D
    Dany24954431o6daAuthor
    Participant
    May 26, 2026

    It was a bunch of different prompt and it was at random, the prompt were always different and it would happen at different interval, they would give me the image and than white blank screen and the prompted image would disappear and i cannot find it in the history

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    June 4, 2026

    Hi Dany! 

    Thanks for writing in. Which browser are you using? Have you considered trying another browser? Could you share a screen recording of the issue that helps reproduce it? 

     

    Let us know. Happy to help.

    Kartika

     

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