I installed firefly for the so called "unlimited" weekend until the 16th, but haven't been able to use it since early on the 14th because I am "out of credits" so much for "unlimited access"

Hi Fire and Mischief,

Thank you for writing to us about this.

To better assist you, could you confirm whether the plan you purchased included a free trial? It’s possible you’re on a 7‑day trial, which provides a limited number of generations for Standard and Premium features before your allotted credits become available.

Please share your plan details along with a screenshot of the 'out of credits' message you’re seeing. That will help us look into this further.

Hajar

[Moved to questions]