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Roach91
Roach91
Participant
March 15, 2026
質問

I just bought your premium and somehow ran out of credit, my very next generation

  • March 15, 2026
  • 返信数 1.
  • 23 ビュー

I signed up for your monthly premium after I ran out of credits. So you mean to tell me I get the same amount of credits. If I do your premium or not, because the only way that I would not be able to generate after purchasing premium, is if premium and free have the same amount of credits. I would like to be able to generate after you took my money, please. And now saying I can't buy additional??

    返信数 1

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    March 17, 2026

    Hi Roach91,

    Thank you for writing to us about this.

    To better assist you, could you confirm whether the plan you purchased included a free trial? It’s possible you’re on a 7‑day trial, which provides a limited number of generations for Standard and Premium features before your allotted credits become available.

     

    Please share your plan details along with a screenshot of the message you’re seeing when you try to generate. That will help us look into this further.

     

    Hajar
    [Moved to questions]

     

     

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