i'm trying to open up a video i generated about 2 weeks ago. The page just hang's when i open it up. Like i just want to go back to it to amend a bit of the video. But i can't even click on it in my gallery.

Question

I created some videos about 2 weeks ago. But now i need to make a slight amendment to the prompt, so i tried opening it up in my Generation History. The thumbnail is there in Generation History, but it just hangs when i click on it.

This is very frustrating when you guys keep making up pay more and more just to get more and more bugs.

Hajar Toutsi · Answer

HiWendi23,Thanks for reaching out about this.We’d love to look more into this. Please create aHAR fileand share it with us. Here’s a step‑by‑step article on how to create the file👇Collecting logs for generation errors in Adobe FireflyOnce you have the details, let us know, we’re here to help.Hajar[Moved to questions]

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