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Abhishek+Mane
Participant
June 19, 2026
Answered

I'm trying to take free trial for FireFly Pro Plus model, I have paid 2rs multiple times to activate free trial, even though each time amount get deducted but nothing happens in firefly.

  • June 19, 2026
  • 1 reply
  • 8 views

Payment Issue payment issue as described

    Correct answer Oh.N8

    Hey ​@Abhishek+Mane 
     

    Since this question has to do with your private account information, we can't help you here on the forums. Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page: https://helpx.adobe.com/support.html

     

    Cheers

    Nate

     

    1 reply

    Oh.N8Community ExpertCorrect answer
    June 20, 2026

    Hey ​@Abhishek+Mane 
     

    Since this question has to do with your private account information, we can't help you here on the forums. Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page: https://helpx.adobe.com/support.html

     

    Cheers

    Nate