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E Vorster
Participant
Mar 20, 2026 6:23 AM UTC
Answered

I purchased the yearly plan and now dont have any credits. Money went of from my account, but no credits.

I purchased the yearly plan but why dont I have any generative credits now?

    Hajar Toutsi
    Hajar ToutsiCorrect answer
    Community Manager
    Mar 20, 2026 10:23 AM UTC

    Hi E Vorster,
    Thanks for reaching out.

    Since this question has to do with your private account information, we can't help you here on this forum! Please post your request here.

    Hajar
    [Moved to questions]

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    Mar 20, 2026 10:23 AM UTC

    Hi E Vorster,
    Thanks for reaching out.

    Since this question has to do with your private account information, we can't help you here on this forum! Please post your request here.

    Hajar
    [Moved to questions]

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