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Participant
August 30, 2026
Answered

I see my credits posted this Am as 1720/2250 Below it is says next reset Sept 9th. does that mean I get a new 2250 on the 9th or on the last day of Sept?

Just not sure what happens on Sept 9th reset

    N8.
    N8.Correct answer
    August 31, 2026

    Hey ​@nikonmike09 

    simple answer yes you credits restore to the full 2250. 
    Definitely suggest using the credits you have as the unused credits don’t roll over.

    Cheers

    Nate

    3 replies

    Participant
    August 31, 2026

    Thanks Nate! My credits just rolled over on the 30th also!? Why twice a month? Any way to change this?

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    N8.
    Community Expert
    August 31, 2026

    Ahh… 
    If you have more than one plan, then each plan rolls over on their anniversary date/ date of purchase.
    Example. I buy a plan Sept 1st then the plan tops up on Oct 1st, Nov 1st, Dec 1st… and so on.

    I have a 2nd plan that I bought Sept 20th then that plan tops up on Oct 20th, Nov 20th, Dec 20th and so on.

    Cheers

    Nate

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    N8.
    Community Expert
    N8.Community ExpertCorrect answer
    August 31, 2026

    Hey ​@nikonmike09 

    simple answer yes you credits restore to the full 2250. 
    Definitely suggest using the credits you have as the unused credits don’t roll over.

    Cheers

    Nate

    Translate