I see my credits posted this Am as 1720/2250 Below it is says next reset Sept 9th. does that mean I get a new 2250 on the 9th or on the last day of Sept?

Forum|Forum|10 days ago
August 30, 2026
3 replies
24 views

Just not sure what happens on Sept 9th reset

Correct answer N8.

Hey @nikonmike09

simple answer yes you credits restore to the full 2250.
Definitely suggest using the credits you have as the unused credits don’t roll over.

Cheers

Nate

N

nikonmike09Author

Participant

Thanks Nate! My credits just rolled over on the 30th also!? Why twice a month? Any way to change this?

N8.

Ahh…
If you have more than one plan, then each plan rolls over on their anniversary date/ date of purchase.
Example. I buy a plan Sept 1st then the plan tops up on Oct 1st, Nov 1st, Dec 1st… and so on.

I have a 2nd plan that I bought Sept 20th then that plan tops up on Oct 20th, Nov 20th, Dec 20th and so on.

Cheers

Nate

N8.

Correct answer

Hey @nikonmike09

simple answer yes you credits restore to the full 2250.
Definitely suggest using the credits you have as the unused credits don’t roll over.

Cheers

Nate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.