I was trying to make 2 or three videos but Firefly keeps adding words, changing the faces and other artifacts and errors, then it’s costing me hundreds more credits to fix the issues. Can you help me get some credits back? I’m a student and can’t afford to buy more credits. Thank you.
Hi #Ai4Christ
Thanks for writing in.
Unfortunately, credits are the cost of each generation, so they can’t be refunded for unwanted outcomes.
That said, we’d love to help you get closer to the results you want.
Please provide us with the following:
The Full Prompt: The exact text you entered into the prompt box.
Settings and Model: The specific model used and any other settings (such as aspect ratio, content type, or style strength).
Reference Images: A copy of any reference images or keyframes used to guide the generation.
Visual Examples: Please upload a copy of the "bad" generation so we can see exactly what the output looks like and tell us what is wrong if it is not obvious.
Let us know once you’ve the details, we’ll be glad to help you get your desired results.
Hajar
[Moved to questions]
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