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reanne_3456
Dec 23, 2025 12:31 PM UTC
Answered

I started a free trial, but Adobe said I don't have any plans

Just as the title says. I started a free trial, but can't see this in the plans section. Now I can't cancel my free trial, nor generate or change images. Any help would be appreciated.

 

SamarthSCorrect answer
Inspiring
Dec 23, 2025 12:43 PM UTC

Hi @reanne_3456, 

 

Apologies for the inconvenience. To assist you with the issue, we require your private account information; therefore, we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/4p4R2Ad;

We appreciate your patience. 

^Sam
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1 reply

SamarthSCorrect answer
Inspiring
Dec 23, 2025 12:43 PM UTC

Hi @reanne_3456, 

 

Apologies for the inconvenience. To assist you with the issue, we require your private account information; therefore, we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/4p4R2Ad;

We appreciate your patience. 

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^Sam
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