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Ana309898376lis
Participant
September 16, 2026
Answered

I still have credits but I can generate video "get credit to generate"

  • September 16, 2026
  • 1 reply
  • 16 views

Hey I am on monthly payment and when i open bilans I see that i still have credits but when i want to create video i got measge upgrate to acces.

 

      Correct answer Kartika Rawat

      Hi Ana309898376lis!

      Thanks for sharing a screenshot. Your credits are exhausted for this month. It's showing 0 out of 4000. They will reset on 2 Oct. However, you can still use the Standard feature.


      Hope it helps.

      Kartika




      moved to questions.

      1 reply

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity ManagerCorrect answer
      Community Manager
      September 16, 2026

      Hi Ana309898376lis!

      Thanks for sharing a screenshot. Your credits are exhausted for this month. It's showing 0 out of 4000. They will reset on 2 Oct. However, you can still use the Standard feature.


      Hope it helps.

      Kartika




      moved to questions.

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