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sathya tezzoni
sathya tezzoni
Participant
January 27, 2026
Question

I subscribed annually but the program doesn't work and says I have insufficient credits! And it doesn't work as well as it should!

  • January 27, 2026
  • 1 reply
  • 16 views

I subscribed annually but he says I have no credits I expected a professional product but instead this program works badly because it doesn't go as it should! 

 

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    January 28, 2026

    Hi sathya tezzoni,
    Thank you for sharing the screenshot. It looks like you’ve used your monthly credits. Please note that Premium features on Firefly require a subscription. You can refer to this link for Firefly plans, and if you’d like to learn more about credit consumption for different models in the app, you can check this article. Let us know if you have any further questions.
    Hajar

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