I tried to make a video of my mom, me, daughter and granddaughter hugging each other at a Christian event. It will not let me. It keep blocking me. This is four generation of memory that I want capture. Especially since my mom is gone. What do I do.

I have a photo of me, my daughter, granddaughter, and mom. That’s four generations. I just wanted it to show my mom smiling and hugging us, but it keeps blocking me. I was getting help from one of the people from the site and they said it was not allowed. They tried 4 different ways to get it to work. It still blocked them. I then asked if they could just get us to wave smiling and that was against the rules. What do I need to send in, somebody rolling around in the hay. I am highly disappointed. These memories mean a lot to me. Is there any way around it. This has upset me so bad.