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eli37200420xk6k
Participant
June 18, 2026
Answered

I try to convert a photo to a video through the new Lightroom feature, it cost me credits (I think 80) but nothing generated

  • June 18, 2026
  • 1 reply
  • 13 views

nothing to add generation video has failed and I did not got my credit back

    Correct answer Hajar Toutsi

    Hi eli37200420xk6k,
    Thanks for reaching out.

    If you want to locate your AI generated outputs, please go to your Creative Cloud desktop or to: https://www.adobe.com/home, and select Generation history under Files. This space saves all of your generated media (images, audio, and videos) and it allows you to access them, which consumes your allocated Adobe Cloud storage space.


    Let us know if that helped you locate your output.

    Hajar
    [Moved to questions]

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    June 18, 2026

    Hi eli37200420xk6k,
    Thanks for reaching out.

    If you want to locate your AI generated outputs, please go to your Creative Cloud desktop or to: https://www.adobe.com/home, and select Generation history under Files. This space saves all of your generated media (images, audio, and videos) and it allows you to access them, which consumes your allocated Adobe Cloud storage space.


    Let us know if that helped you locate your output.

    Hajar
    [Moved to questions]