I've asked 3 times for the video to be made in vertical and each time it used all of my credits and made it horizontal. I would like my credits back

Question

I asked it to make a VERTICAL video 3 times and it used my credits to make it horizontal. How do I get my credits back.

Oh.N8 · Accepted Answer

Hey ​@tinavonnAdding a bit more to what ​@Trevor.Dennismentioned.Just want to see if you are using the aspect ratio function?Could youprovide your prompt?To help w prompting: Suggestions on How to Prompthttps://community.adobe.com/questions%2D404/use%2Dadobe%2Dfirefly%2Dto%2Dgenerate%2Dyour%2Dimages%2Dand%2Dvideos%2D1476088?tid=1476088&fid=404CheersNate

Trevor.Dennis · Answer

​@tinavonnHow are you getting on with this? Have you worked it out? If you have, can you share the fix so other people can benefit? Thanks.

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