I've been having multiple issues generating video and it hasn't generated the video as requested and I'm out thousands of crdits...is there any way to get them back?

Forum|Forum|14 days ago
August 26, 2026
1 reply
20 views

Correct answer daniellei4510

If you’re getting results (right or wrong), and not actual errors, then no, I don’t believe credits are returned.

daniellei4510

Correct answer

Community Expert

If you’re getting results (right or wrong), and not actual errors, then no, I don’t believe credits are returned.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

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