I want to remove the background for many pictures and a week ago I was able to save them all as PSD with layers, but can onlt choose PNG now? why is that

Hi ​@josefine_8933,

Thank you for the screenshot. In Firefly, the Remove background Quick Action works on one image at a time, and the result downloads as a transparent PNG. Layered PSD output is offered by a different tool: the Remove background workflow under Production on the Firefly homepage, which processes many images at once. According to Adobe's Creative Production FAQ, it can output either flat images (20 generative credits each) or layered PSD files (40 generative credits each), on paid plans that include premium generative features.

Could you tell us:

1. Which tool did you use two weeks ago: Remove background under Quick Actions, or Remove background under Production?
2. If you are using Production now, does PSD appear as an output option?
3. How many generative credits do you have left? You can see this by clicking your profile icon in Firefly.

The FAQ is here: https://helpx.adobe.com/firefly/web/perform-bulk-actions/creative-production-in-creative-cloud-faq.html

    droopy

Hey Josefine ​@josefine_8933,

If you're only seeing PNG as an option, you might be in the Quick Action workflow, which by design only offers web formats, but if you click "Open in editor" after upload, you should see a Download option for PSD.

If you don't see that option, please share a screenshot and/or screen recording of what you're seeing, as well as if you're using Express on web or mobile (and your browser version/app version/device information) so we can troubleshoot!

Rose

Hi ​@josefine_8933,

Thanks for your response. For multiple background removal feature, its not available but you can definately upvote and add your comments here-https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/47300345-bulk-action-resizing-of-image-background-remov as this page is being monitored by our product team.

For “a week ago I was able to save them all as PSD with layers, but can onlt choose PNG now? why is that” issue check this link and let us know if that helps- https://helpx.adobe.com/express/web/print-and-export/export-to-photoshop.html

Best,

Tarun