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raimondass69309554
Participant
February 18, 2026
Question

I wanted to fix the generated image, but it threw an error?! You charged the credits again as if they were for the fixed image.

  • February 18, 2026
  • 1 reply
  • 1 view

 

    1 reply

    Hajar Toutsi
    Community Manager
    Community Manager
    February 20, 2026

    Hi raimondass69309554,

    We appreciate you sharing this with us. 
     

    Generative credits are deducted as soon as you click Generate. However, if the generation fails with an error like the one you experienced, those credits are automatically returned to your balance.
     

    If you’ve checked your credit balance and are still certain they weren’t restored afterward, we can look into it for you by reviewing your credit usage on our side.

     

    We are here to help.

    Hajar