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A
actorwriterdca
December 8, 2025
質問

I was charged 400 credits for a failed video generation

  • December 8, 2025
  • 返信数 2.
  • 200 ビュー

I was generating a Firefly video via Veo 3.1. I got an error message ("Something went wrong. Please try again later."), but it still deducted 400 credits from my account. Please help!

返信数 2

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
December 23, 2025

Hi actorwriterdca!

Sorry to hear that. Are you still having an issue? Did you get your credits back? 

 

Let us know. Happy to help. 

Thanks, 

^KR

L
Lukas_Vega9612
December 14, 2025

It's Adobe.... buy a graphic card or better buy a subscription in another supplier really I used 600 credits for video who was crazy baaaaad .... so i dont care because we paying 4$ for use machine for 3 min ... thats EU shoud start to focusing !!! 

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