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genem20600967
Participant
June 20, 2026
Answered

I was to get 2250 credits on 6/17. when I entered on 6/19, there were only 250 credits. Where did they go?

  • June 20, 2026
  • 1 reply
  • 8 views

i did not receive full 2250 credits on 6/17. on 6/19 there were only 250 credits. I had not used Firefly recently

    Correct answer Hajar Toutsi

    Hi genem20600967,
    Thanks for reaching out.

    Since this question has to do with your private account information, we can't help you here on this forum! Please post your request here.

    Hajar
    [Moved to questions]

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    June 29, 2026

    Hi genem20600967,
    Thanks for reaching out.

    Since this question has to do with your private account information, we can't help you here on this forum! Please post your request here.

    Hajar
    [Moved to questions]