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Participant
August 27, 2026
Question

Ich habe eine Prompt eingegeben, aber es wird kein Bild generiert. Es kommt eine Fehlermeldung. Woran liegt das?

  • August 27, 2026
  • 1 reply
  • 18 views

Ich habe ein eigenes Bild eingeladen und dazu einen Prompt eingegeben. Wenn ich auf den Button generieren gehe, wird mir immer angezeigt, dass ein Fehler passiert ist und ich es später nochmals versuchen soll. Das habe ich jetzt aber schon mehrmals gemacht. Bitte um schnelle Rückmeldung, wie das Problem behoben werden kann.

    1 reply

    N8.
    Community Expert
    August 28, 2026

    Hey ​@Enthusiastic_userda41 

    Help us. Help you.

    We want to assist you and help resolve the challenges you are encountering. When things are not working as expected it is frustrating.
    Could you provide more information to proceed. Without the requested information it is difficult to assist you resolve the issue.

    Steps to take
    This behaviour has been caused by interference from browser extensions in the past (such as ad blockers). Can you try in private browsing/incognito mode or in another browser as a test?

    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

    Provide your prompt and reference image(s) if there are any?
    Which model(s) are you using?

    Consider clearing cache, cookies, and using a different browser.

    Could you give us more information: what msg are you receiving? Are the images your own photos/ images? Were the images generated by another AI Source, if so which one(s)?

    Creative Cloud app

    I have noticed something similar. As a result, I have had a look in my Creative Cloud app to see if the image/ voice/ video has been generated before pressing “Generate” again to conserve credits.

    Could you have a look in your Creative Cloud App and see if the image/video is hiding there?

    >>Press generate: ONLY ONCE<<. If the generation is taking forever or not generating, check your CC App.
     

    How to reliably download your files
    In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

    https://youtube.com/shorts/fCgb1ZR48tU?feature=share


    Cheers

    Nate