Ik krijg geen toegang tot firefly; terwijl ik een abonnement heb en al maanden niks heb gedaan.

Hi layla_8182
Thanks for bringing this up!
 

To sort this out, we’ll need you to confirm which Adobe plan you’re on (Individual or Enterprise). Please also share:

• A screenshot of the message you receive when trying to use Firefly
• A screenshot of your credits balance and reset date (found under your Account icon in the top right of the Firefly page)

Be sure to cover any personal info like your email before posting.

Once we have these details, we’ll be able to clear things up for you

Hajar
[Moved to questions]