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January 5, 2026
Answered

Image to Video issues

  • January 5, 2026
  • 1 reply
  • 70 views

I am using an image that I've generated previously and that I want to continue using. I requested that Firefly places that image in front of a microphone and has it dancing as a test. Without being propted that image is enhanced in ways not requested and the view is now side on rather than face forward, again this wasnt requested. I seem to be going through my credits getting pieces of video that are useless to me because firefly has taken upon itself to adjust the image and the view neither of which has been stipulated in the description and at ther same time not really carrying out the specifics of my request stipulated in the text. I have worked with Adobe premiere and firefly along with Kapwing in the past to get these initial images and make a piece of video that was useable. I'm no expert I'm a hobbyist and this is for my own amusement but when I'm paying for sotware and asking for specific things to happen to an image and that's not happening but a the same time unrequested changes are being made its frustrating and also costing me. I'm really not happy wqith the way the software is working. Now if this wasa a complex request I might understand it. I have a singular image of an object and I'm asking firefly to animate it in a certain specific way. Why does it alter my image and why doesn't it follw the simple instructions?

Correct answer Kartika Rawat

Hi defaultn7ungwpflc9f!

 

Thank you for explaining the issue in detail. We understand how frustrating this experience has been, especially when credits are consumed without producing usable results. We’re sorry that this resulted in unusable outputs and credit loss. We’ll share your report with the Firefly team to review image consistency, instruction adherence, and the application of unrequested enhancements. This will help improve control for simpler, object-focused animations like the one you described. You can also provide feedback by clicking on the thumbs-down icon that directly goes to the team. Could you share the prompt and the generated results

 

Let us know.

Thanks,

^KR

 

 

moved to discussions

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
January 5, 2026

Hi defaultn7ungwpflc9f!

 

Thank you for explaining the issue in detail. We understand how frustrating this experience has been, especially when credits are consumed without producing usable results. We’re sorry that this resulted in unusable outputs and credit loss. We’ll share your report with the Firefly team to review image consistency, instruction adherence, and the application of unrequested enhancements. This will help improve control for simpler, object-focused animations like the one you described. You can also provide feedback by clicking on the thumbs-down icon that directly goes to the team. Could you share the prompt and the generated results

 

Let us know.

Thanks,

^KR

 

 

moved to discussions