Cancellation due to misleading experience I am writing to formally express my dissatisfaction with my recent experience using the Adobe Firefly platform, particularly regarding the paid version acquired through the promotion offering “unlimited” use of the tool.Since I began using the service, I have faced recurring issues with image and video generation, with results frequently deviating from the prompts provided. Even after multiple adjustments and refinements — in some cases involving dozens of attempts — the system continues to demonstrate inconsistency in interpreting instructions, generating content that is out of context, incoherent, and at times absurd in relation to what was requested.Furthermore, the overall quality of the generated content has proven to be questionable, especially considering that this is a paid service. In several instances, the results present visual flaws, low fidelity to the prompts, and an unrealistic appearance, making them unsuitable for professional use.I would also like to highlight that I