Questions

Why can I not see all of the video generation models on Adobe Firefly like before? There are only a few of them now and also this has also happened before it usually fixes itself and shows the rest of them and what I have paid for, but now it seems to be stuck like this and I don't know what to do.

SLOW AT LOADING FIREFLY AND AND THE PROGRAM IS REALLY SLOW 

The problem says something went wrong. Please try again. I am not getting it. Previously, several LinkedIn advertisements were generated using the same prompt. What is happening now I cannot understand. Please look into the issue. were generated what happened with this one. 

La marca de agua esta demas uno paga un servicio para tener algo propio no quiero que me pongan la imagen de un modelo que pague

Firefly continiously gets unresponsive and when finally I get to write a prompt (Prompt to edit clip), after 5-10 minutes I get “Something went wrong. Try again later.” Nothing created, Credits (500) gone and not restored.

copied log .Har file attached[PII removed by Mod]

Hi. I’m new here and I’d like to report the infamous “Something went wrong  Please try again later” bug in Firefly.Elsewhere, Adobe directed me to post here and share this info, as if it makes any difference.Your browser & OS version: Windows 10 The Firefly model you're using: Unknown Your prompt (or a screenshot):    Whether you're using a reference image: yes I am. 

i cant gen any video its give me somthing went wrong pls try again !![PII removed by Mod]

if ues parter model to generate image is always shows “something went wrong”Of course, it has succeeded before, but it hasn't been able to be used recently.

"Firefly video generation fails even with simple prompts, shows 'Something went wrong' error[PII removed by Mod]

 As if it wasnt bad enough that Firefly consistently CHOKES and FAILS to deliver, i have to look at an apologetic monkey.  Its condescending and adds insult to the waste of time this Firefly has been since day 1 

Ich habe ein Problem mit meinen KI-Credits. Im Adobe-Profil meldet er lediglich "Bereich kann nicht geladen werden.". Ich kann mir meine Credits weder anzeigen lassen noch welche verwenden. Das Problem besteht seit Monaten und es förmlich ein Kraftakt irgendwo eine Kontaktmöglichkeit zu finden. Ich habe das bereits mehrfach aufgegeben. Es kann ja nicht sein, dass ein Premium Anbieter wie Adobe keinen Support-Button für jahrelange Kunden hat. Hauptsache, man bucht mir brav die Abogebühr vom Konto ab. Ich hoffe, wenigstens hier hilfe zu finden. Danke im Voraus.

Hi Please share basics to use self created avatar or a new avatar can be create here for creating AI videos going forward. I am new user with 250 credits so far.Kindly suggestMonojit

Me sucede lo mismo, no me deja crear videos 

Por más que re cargue la página no puedo crear nada, a varios amigos les sucede lo mismo y no encontraramos una solución al problema, podrian ayudarme? 

I want to generate high resolution images from my gallery 

Hi, I’ve been experiencing this issue for the last 3 months. Not a single adobe staff helped me through this problem, not even a step. They just required us to submit some kind of HAR stuff without further escalation. At this point, I’m assured that Adobe just didn’t want us to use their partner model on a free trial. Which makes no sense since they told us nothing about it. For over 6 years I used Adobe, I’m incredibly disappointed. Time to move on to Affinity and use Magnific instead for the AI gen.

When I visit (https://firefly.adobe.com/generate/image) to generate images, the webpage turns dark gray and displays nothing. I have tried refreshing the page, reinstalling the browser, using the default Edge browser, and installing other browsers, but the issue persists. This problem occurs only on my laptop; other devices are unaffected. My laptop specifications: ACER NITRO 5 AN515-57-54MW. NVIDIA driver version: 610.88. Chrome version: 151.0.7922.109. Windows 11 Home version: 10.0.26200 (Build 26200). 

For 7 hours now. All partnermodels are unresponsive. When clicking generate it goes to something went wrong  almost immediately. Lost an entire work day already.  Had to purchase an other platforms credits to finish the work for my client.  Please fix this ASAP. 

My account is [PII Redacted]. I can not sign in with this account because google can not send me the code on my phone. . This time I will fight adobe till the end if they charge me with whatever in six days because I can not cancel Firefly… I wante to cancel already today, on the first day, but I can not. I have enough of Adobe.

Prompted "Have this 2026 Chevy Corvette parked high up along a mountain side ridge overlooking the ocean. Breathtakingly beautiful sunset skyline with semi-scattered clouds and orange and yellow colors along the horizon and light teal blue in the upper sky. Some atmospheric effects for realism. Taken with Sony a7R V and Sony 20mm GM lens at f8. Award winning Photograph quality. 17x11 ratio. Perfection in detail."  added a picture of a new Corvette I shot for reference.I got Prompt Declined! I'm regretting going with Creative Cloud Pro 

if i generate a video without a starting image the video is not right side up. The horizon instead of being side to side ie horizontal it is up and down ie vertical

It takes longer time to generate images, and reports errors in generating images majority of the time.I’ve cleared cache, changed browser, still the same thing.Please look into this.

Is there a way to buy additional Generative Credits without starting another monthly plan?  7000 credits goes really fast at 400 per generation (while also factoring in that most of the generations don’t follow the prompts but still fine me the 400 credits anyway).