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Participant
October 8, 2026
Question

Intermittent “Try again later” error when editing images or videos in Adobe Firefly.

I am experiencing an intermittent “Try again later” error when editing both images and videos in Adobe Firefly using Google Chrome.

Steps to reproduce:

  1. Open Adobe Firefly.

  2. Open an image or video editing workflow.

  3. Start an editing operation.

  4. On some attempts, the operation fails with a “Try again later” error.

Expected result: The editing operation completes and displays the edited image or video.

Actual result: The error appears and the editing operation does not complete.

This issue occurs repeatedly and interrupts my workflow. I have captured a HAR file for investigation. Please provide a secure upload method so I can share it privately with the support team.

Please investigate and advise on a fix or workaround.

 

    1 reply

    Gabriel Grundler Y.
    Community Manager
    Gabriel Grundler
    October 8, 2026

    Hi, Incredible_enthusiast716d!

     

    I’m really sorry you’re having trouble using Firefly.

    Let’s investigate.

    Can you share what was the full prompt for the video generation?

    Also, you can share the .HAR file through Drive/Dropbox via DM! 

     

    Awaiting your reply,

     

    Best,

    Gabriel

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