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Babiscool
Participating Frequently
June 19, 2026
Answered

Issue with video being generated, it doesn’t generate and comes up with “something went wrong”

Hi there is a strange issue with generating videos it won’t generate at all 

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    Hajar Toutsi
    Hajar ToutsiCorrect answer
    Community Manager
    June 24, 2026

    Hi Babiscool,

    Thank you for reaching out.

    After reviewing your account and request, we're unable to provide further assistance on this matter through the community.
     

    If you believe there's been an error with your account, you're welcome to contact Adobe Support directly.
     

    This thread will now be closed.

    Hajar
    [Moved to questions]

    12 replies

    Babiscool
    BabiscoolAuthor
    Participating Frequently
    June 19, 2026

    It won’t let me generate my prompt, it keeps coming up as something went wrong
    Hiya, it won’t let me generated my request or video it just keeps saying something went wrong and won’t generate at all

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