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Participant
August 19, 2025
Answered

Issues With Turning Images Into Video

  • August 19, 2025
  • 1 reply
  • 342 views

I am trying to animate photos for our magazine, but I keep getting "Can't load - We can't process this prompt because the reference image doesn't meet our User Guidelines. You can upload another image and try again."  We own and have published these images so I am unsure of what the issue might be.  Thanks in advance for any help with this matter.

 

Kind regards,

John Lawless

Correct answer Oh.N8

Hey @defaulto8c3j9sopqmp 

Those are some very cool images. 
When I look at the images, Firefly may not be able to distinguish what is happening in the image. When I generated an image, the attached image, Firefly could animate the image:
the man is on an isolated background.

Cheers

Nate

1 reply

Oh.N8Community ExpertCorrect answer
August 20, 2025

Hey @defaulto8c3j9sopqmp 

Those are some very cool images. 
When I look at the images, Firefly may not be able to distinguish what is happening in the image. When I generated an image, the attached image, Firefly could animate the image:
the man is on an isolated background.

Cheers

Nate

Participant
August 20, 2025

I guess I could isolate the bullrider, but it almost seems counterintutive to what image to video should already be doing.  I tested it out on other AI and it worked fine.

August 22, 2025

Hey @defaulto8c3j9sopqmp 

Each program is different. It is a pity. Those photos are very impressive and cool

Cheers

Nate