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saldenalie27
Participant
April 15, 2026
Answered

it does not understand "remove shadows" I used credits for the same original photo, even tried it twice but it did not remove any shadows.

  • April 15, 2026
  • 1 reply
  • 8 views

asked it to remove the shadows behind the people, it did absolutely nothing but used 20 credits...tried it twice but no luck ...obviously it does not understand “remove shadows” 

 

    Correct answer Hajar Toutsi

    Hi saldenalie27,
    Thank you for sharing this.

    I’m sorry the edits didn’t meet your expectations. Removing shadows can be tricky, and it seems the current tools didn’t achieve the effect you wanted.

     

    Our product teams could really benefit from your feedback. To submit it, hover over the results screen, choose the thumbs-down icon, and then fill out the feedback form to indicate why the result is inaccurate.
    Your input will help our team investigate unwanted results and work on a fix.

    Feedback menu

    We appreciate you bringing this up. Thanks again for helping us improve.

    Hajar
    [Moved to questions]
     

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    April 15, 2026

    Hi saldenalie27,
    Thank you for sharing this.

    I’m sorry the edits didn’t meet your expectations. Removing shadows can be tricky, and it seems the current tools didn’t achieve the effect you wanted.

     

    Our product teams could really benefit from your feedback. To submit it, hover over the results screen, choose the thumbs-down icon, and then fill out the feedback form to indicate why the result is inaccurate.
    Your input will help our team investigate unwanted results and work on a fix.

    Feedback menu

    We appreciate you bringing this up. Thanks again for helping us improve.

    Hajar
    [Moved to questions]