It doesn't work, it always says "sorry something went wrong"

Hi whatever,
I’m sorry to hear you’re running into this frustrating situation. We'd like to investigate this and get it sorted out for you.

To help us narrow down the root cause, could you please provide a little more context?

• Model Type: Does this error only happen when you are using Partner models, or do you still encounter the exact same error when using Adobe Firefly models?

• Workflow Details: Could you share a specific workflow that triggered this error? Any details you can provide such as the model you selected, the exact text prompt you used, and copies of any reference images, will immensely help our team look into this. (a screenshot will be highly helpful)

Let us know once you have the details, we’re here to help.

Hajar
[Moved to questions]