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Participant
October 7, 2026
Question

it don't works

never charges 

    2 replies

    N8.
    Community Expert
    October 7, 2026

    Hey ​@Didier1202 to add to what  ​​​​@Gabriel Grundler Y. requested

    Depending on your plan, you may be using a model that has unlimited access.
    Each model and each function requires a different amount of credits.
    ​​​


    Nate
     

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    Gabriel Grundler Y.
    Community Manager
    Gabriel Grundler
    October 7, 2026

    Hi, Didier1202

    I’d be happy to look into this for you!

    Sometimes unexpected glitches can be fixed with a quick reset.

    Could you first consider clearing your cache and cookies, or trying a different web browser as a test?

    If the platform is still giving you trouble, could you help us out by providing a bit more context?

    • Which specific model are you using, and what exact error message are you seeing?

    • Please provide your exact prompt and any reference images.

    • Could you create a full-screen video recording of your workflow showing us exactly what is happening? This would help considerably!

    (Important: Please make sure to remove any personal details, like your email address or name, before posting any media here).

    As soon as you share this, I can investigate and help get this resolved!

    Best,

    Gabriel 

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