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Participating Frequently
April 14, 2026
Question

It gives me a blank screen when I try to reach most of the features on Firefly.

  • April 14, 2026
  • 1 reply
  • 56 views

I noticed that few days ago but I was thinking that's temporary. Now I'm checking and the problem still exist. Also I tryied to check if my access is expired and it shows me "Unable to load data" error message. Also it says that I have unlimited access to Standart features.
 

 

    1 reply

    Hajar Toutsi
    Community Manager
    Community Manager
    April 14, 2026

    Hi mindprism,
    Thanks for bringing this to our attention.


    Could you share a short recording that shows what happens when you try to use the feature (for example, Text to Image)? It would also help if you could let us know whether you’ve tried using a different browser to see if the issue persists.


    Looking forward to your update.

    Hajar

    mindprismAuthor
    Participating Frequently
    April 14, 2026

    Just a white screen, a blank page. Tested on Chrome and Firefox.