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November 23, 2025
Answered

It said I could create 5 videos but I was only able to create 2

  • November 23, 2025
  • 3 replies
  • 165 views

j'ai créé deux vidéos gratuites de 8 secondes et la troisième ne peut pas se créer, à chaque essai il est écrit une erreur est survenue. 

pourtant à l'inscription j'ai bien lu que je pouvais en créer 5 gratuitement...

comment faire?

Correct answer droopydog500

Hello @claudia_8263,

 

While it is possible to create 20 videos of 5 seconds, it depends on what model and resolution you use. With some models and resolutions, you can use more than 2500 credits in one generation.

 

How many credits are used based on the model, resolution, and length is documented in these help documents: Generative credits FAQ and Partner models in Adobe products.

 

You can see how many credits the video you are about to generate will consume by looking to the left of the generate button:

 

droopydog500_0-1766504962275.jpeg

 

 

My best,

    droopy

3 replies

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
December 23, 2025

Hello @claudia_8263,

 

While it is possible to create 20 videos of 5 seconds, it depends on what model and resolution you use. With some models and resolutions, you can use more than 2500 credits in one generation.

 

How many credits are used based on the model, resolution, and length is documented in these help documents: Generative credits FAQ and Partner models in Adobe products.

 

You can see how many credits the video you are about to generate will consume by looking to the left of the generate button:

 

droopydog500_0-1766504962275.jpeg

 

 

My best,

    droopy

Adobe Community Expert (not an Adobe employee)
December 20, 2025

Comprei créditos para gerar 20 videos de 5 segundos, fiz somente 4 e esta me dizendo que não tenho mais crédito.

droopydog500
Community Manager
Community Manager
November 27, 2025

Hello @Ragnagna24,

Thank you for your message. 

How many credits do you get per month? The number of credits that a video generation will consume varies based on the model, resolution and length. It can be as low as around 100 credits to thousands of credits in one generation. Depending on how many credits you have, one or two videos could consume your monthly credit entitlement.

 

How many credits are used based on the model, resolution, and length is documented in these help documents: Generative credits FAQ and Partner models in Adobe products.

 

You can see how many credits the video you are about to generate will consume by looking to the left of the generate button:

 

 


My best,
    droopy

Adobe Community Expert (not an Adobe employee)