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Ragnagna24
November 23, 2025
Answered

It said I could create 5 videos but I was only able to create 2

  • November 23, 2025
  • 3 replies
  • 165 views

j'ai créé deux vidéos gratuites de 8 secondes et la troisième ne peut pas se créer, à chaque essai il est écrit une erreur est survenue. 

pourtant à l'inscription j'ai bien lu que je pouvais en créer 5 gratuitement...

comment faire?

    Correct answer droopydog500

    Hello @claudia_8263,

     

    While it is possible to create 20 videos of 5 seconds, it depends on what model and resolution you use. With some models and resolutions, you can use more than 2500 credits in one generation.

     

    How many credits are used based on the model, resolution, and length is documented in these help documents: Generative credits FAQ and Partner models in Adobe products.

     

    You can see how many credits the video you are about to generate will consume by looking to the left of the generate button:

     

    droopydog500_0-1766504962275.jpeg

     

     

    My best,

        droopy

    3 replies

    droopydog500
    Community Manager
    droopydog500Community ManagerCorrect answer
    Community Manager
    December 23, 2025

    Hello @claudia_8263,

     

    While it is possible to create 20 videos of 5 seconds, it depends on what model and resolution you use. With some models and resolutions, you can use more than 2500 credits in one generation.

     

    How many credits are used based on the model, resolution, and length is documented in these help documents: Generative credits FAQ and Partner models in Adobe products.

     

    You can see how many credits the video you are about to generate will consume by looking to the left of the generate button:

     

    droopydog500_0-1766504962275.jpeg

     

     

    My best,

        droopy

    Adobe Community Expert (not an Adobe employee)
    C
    claudia_8263
    December 20, 2025

    Comprei créditos para gerar 20 videos de 5 segundos, fiz somente 4 e esta me dizendo que não tenho mais crédito.

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    November 27, 2025

    Hello @Ragnagna24,

    Thank you for your message. 

    How many credits do you get per month? The number of credits that a video generation will consume varies based on the model, resolution and length. It can be as low as around 100 credits to thousands of credits in one generation. Depending on how many credits you have, one or two videos could consume your monthly credit entitlement.

     

    How many credits are used based on the model, resolution, and length is documented in these help documents: Generative credits FAQ and Partner models in Adobe products.

     

    You can see how many credits the video you are about to generate will consume by looking to the left of the generate button:

     

     


    My best,
        droopy

    Adobe Community Expert (not an Adobe employee)
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