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xentos
Participant
May 4, 2026
Question

It would be really helpfful if Firefly image to video actually worked for a change, It's broken.

  • May 4, 2026
  • 1 reply
  • 26 views

It does not work.

    1 reply

    Kartika Rawat
    Community Manager
    Community Manager
    May 4, 2026

    Hi xentos!

    I’m sorry about the trouble. Can you share more details on what’s happening? Are you having an issue with a specific model? 

     

    Let us know. 

    Thanks, 

    Kartika

     

     

    moved to questions

    xentos
    xentosAuthor
    Participant
    May 4, 2026

    Hi Kartika. I’ve been fruitlessly trying to use the Geo model to generate image to video. I can be quite stubborn so it’s no exaggeration to say that in, say, sixty or more attempts, I’m lucky if Firefly can manage to generate even one video. It’s an endless series of ‘creation failed’ or ‘could not load -try again’ prompts. The time spent waiting for the rejection is also very frustrating and I’ve come to really dislike those twee fluffy icons. It feels as though they were designed to add insult to injury. As for the failure of your software to work, I can assure you I’m not creating porn or political content. Far from it. I’m well aware how bowdlerised the Adobe prompt engine is -  coded by a repressive far right Christian firebrand I imagine. In frustration but determined to get to the root of the problem, I’ve tried using the blandest, simplest image and a truly anodyne prompt. Still nothing. Add to this the fact that the Adobe ‘leave a comment’ feature is also broken. Sheeesh! I wonder what’s going on at Adobe that your much promoted software does not work. I’d suggest you guys go back to square one and pull the whole thing apart to discover what’s wrong as I’ve seen a mass of complaints from long term users (faithful ones such as myself as opposed to snipers) that things at your end are rapidly falling apart. As a fan and faithful user, I do hope things improve soon and quickly.

    Kartika Rawat
    Community Manager
    Community Manager
    May 28, 2026

    Thank you for taking the time to share your experience. We’re very sorry to hear how frustrating Firefly’s image-to-video generation has been for you.

    We understand how discouraging repeated “creation failed” and loading errors can be, especially after multiple attempts using simple, compliant prompts. What you’re describing points more toward service stability and backend issues rather than anything related to your content.

    We also appreciate you highlighting the broken feedback feature and the broader reliability concerns. Feedback like yours is important, especially from long-time Adobe users, and we’ll ensure it’s shared with the Firefly product and engineering teams.

    We know you shouldn’t have to spend this much time troubleshooting just to generate a video, and we sincerely hope to improve that experience very soon.

    Thank you again for your patience and continued support of Adobe.

     

    Kartika