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Andreas301899203kmx
Participant
June 22, 2026
Answered

Jeg kan ikke bruge mine kredits jeg lige har købt på Adobe Firefly

  • June 22, 2026
  • 1 reply
  • 16 views
Jeg kan ikke få lov at bruge mine kredits jeg lige har købt?

 

    Correct answer Hajar Toutsi

    Hi Andreas301899203kmx,
    Thanks for reaching out.
     

    Based on your current credit balance, it appears that all of your allocated generative credits have been consumed. Additional credits are required in order to continue generating content.

    We also noticed that, based on the reset date shown on your account, your credit balance may be due for a refresh. If your credits have not yet reset as expected, please let us know.
     

    For more information about generative credits, including how they are allocated and reset, please refer to the following article. It provides additional details on credit usage, limits, reset periods and much more.

    Let us know if you have any other questions.

    Hajar
     

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    July 2, 2026

    Hi Andreas301899203kmx,
    Thanks for reaching out.
     

    Based on your current credit balance, it appears that all of your allocated generative credits have been consumed. Additional credits are required in order to continue generating content.

    We also noticed that, based on the reset date shown on your account, your credit balance may be due for a refresh. If your credits have not yet reset as expected, please let us know.
     

    For more information about generative credits, including how they are allocated and reset, please refer to the following article. It provides additional details on credit usage, limits, reset periods and much more.

    Let us know if you have any other questions.

    Hajar