Skip to main content
K
kennca2013
Participant
June 4, 2026

Kling 3.0 video generation continuously reports "something went wrong" so I cannot use my credits before they expire. There are no people shown in the first frame I provided.

  • June 4, 2026
  • 1 reply
  • 14 views

I provide a reference frame of a natural gas well burning so that a video can be created.  None of the AI models will work.  Only Firefly video works and it changes the image entirely and makes it color.  My prompt asks for the original sepia tone and historic background.  This renders Firefly useless to me.

    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    July 1, 2026

    Hi ​@kennca2013,

     

    Welcome to the Adobe Firefly Community, and apologies for the delayed response. I'm sorry you're having trouble generating a video with Kling 3.0.

    To help narrow down the cause, could you let us know:

    • Does the error occur only with Kling 3.0?
    • Are you able to generate a video using the same prompt without the reference image?
    • Does the issue persist if you try a different reference image?
    • Which browser and operating system are you using?

    As an initial troubleshooting step, please try:

    • Opening Firefly in an Incognito/Private window.
    • Using a different browser.

    Regards,

    Tarun

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices