last two generations didn't go through to creation. but still took the credits

Hi Arron270812047o0l,
Thank you for reaching out and sharing the details of your experience. 

I want to clarify how credits are handled in Adobe Firefly

• Credits are deducted immediately when you click “Generate.”

• If the generation fails and you see an error, the credits are automatically refunded after the error occurs. This applies to all errors, there are no exceptions.

• If you notice that credits were not returned after an error, this usually indicates that a generation did complete successfully. In that case, you can check under Your Stuff > Generation History to see if the video was stored there.

I recommend reviewing your Generation history to confirm whether any outputs were saved

Hajar

[Moved to questions]