Models are not switching, and buttons are unresponsive in Adobe Firefly boards.

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Basically, most of the buttons don't work.

Rocker2799Correct answer

Participant

I solved the problem. The ad blocker was blocking the bottom panel and the buttons wouldn't click.

Rocker2799AuthorCorrect answer

Participant

I solved the problem. The ad blocker was blocking the bottom panel and the buttons wouldn't click.

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Hajar Toutsi

Community Manager

Hi Rocker2799,
Thanks for bringing this to our attention.

I tested switching between different models, and each one applied the correct changes.

If the issue still persists on your side, please provide us with a quick recording of the behavior along with the OS and browsers you’re using, so we can share it with the product team.

Keep us updated, we’d love to help.

Hajar
[Moved to questions]

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Screen Recording 2026-03-17 142947.mp4

Rocker2799Author

Participant

It just stopped working all of a sudden.
Neither switching computers nor switching browsers helped.
It’s as if the account is cursed.

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Kartika Rawat

Community Manager

Thanks for writing back. Could you try signing out and back in to the account to see if that helps?

Let us know.

Kartika

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Rocker2799Author

Participant

No. Relogging into my account didn't help.
It's the canvas part of the site (the one with the dark background) that isn't working.
The page for generating a white background opens and functions without problems (but there is a strong limitation on the number of characters that can be entered)

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