Models are not switching, and buttons are unresponsive in Adobe Firefly boards.

Forum|Forum|13 days ago
March 17, 2026
3 replies
47 views

Basically, most of the buttons don't work.

Correct answer Rocker2799

I solved the problem. The ad blocker was blocking the bottom panel and the buttons wouldn't click.

Rocker2799AuthorCorrect answer

Participant

I solved the problem. The ad blocker was blocking the bottom panel and the buttons wouldn't click.

Hajar Toutsi

Community Manager

Hi Rocker2799,
Thanks for bringing this to our attention.

I tested switching between different models, and each one applied the correct changes.

If the issue still persists on your side, please provide us with a quick recording of the behavior along with the OS and browsers you’re using, so we can share it with the product team.

Keep us updated, we’d love to help.

Hajar
[Moved to questions]

Screen Recording 2026-03-17 142947.mp4

Rocker2799Author

Participant

It just stopped working all of a sudden.
Neither switching computers nor switching browsers helped.
It’s as if the account is cursed.

Kartika Rawat

Community Manager

Thanks for writing back. Could you try signing out and back in to the account to see if that helps?

Let us know.

Kartika

Rocker2799Author

Participant

No. Relogging into my account didn't help.
It's the canvas part of the site (the one with the dark background) that isn't working.
The page for generating a white background opens and functions without problems (but there is a strong limitation on the number of characters that can be entered)

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