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Caner Şafak
Participant
February 4, 2026
Question

my adobe firefly account have some dowload troubles. ı can not download anything (photo and video))

  • February 4, 2026
  • 1 reply
  • 9 views

my adobe firefly account have some dowload troubles. ı can not download anything (photo and video), please help me about this feature. I can not working on my project. My download button is not working.

    1 reply

    droopydog500
    Community Manager
    Community Manager
    February 4, 2026

    When you say it is not working, what do you mean? Are you getting an error, or is the button not doing anything when you press it.

     

    A couple of things to try:

    1. Try going to your generation history and access the generation from that and download.
    2. Try testing in a private browsing window or another browser. Sometimes extensions like ad blockers interfere.

     

        droopy

    Adobe Community Expert (not an Adobe employee)