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MD32326350jyxg
Participant
September 16, 2023
Question

My Adobe Firefly does not work

  • September 16, 2023
  • 1 reply
  • 372 views

I can not do anything 😔

My Adobe Firefly does not work

Please help me

This topic has been closed for replies.

1 reply

Neelamk
Neelamk
Legend
September 16, 2023

Hi @MD32326350jyxg ,

 

We are sorry for your difficulties. Please let us know what the error you see while accessing firefly.adobe.com

Please share a screenshot of the error you see to investigate the issue. If you see errors when signing in, activating, or starting Adobe apps or services, please refer to the below article link for troubleshooting:

 

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

 

Please let me know how it goes.

 

Thank you,

Neelam

K
Kikido32687535eenk
Participant
October 3, 2023

I open image pick an element that want to generate nothing related to 18+ topics, just add a usual table, and it starts loading and then automatically stops with no results or errors.

CMass
CMass
Legend
October 3, 2023

@Kikido32687535eenkCan you share more details?

  • What device, browser/version, and module are you using?
  • Please include any screenshots/videos of the issue.
  • If you're running into a prompt issue, please share the prompts you're using. 
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