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div_3667
Participant
March 8, 2026
質問

my credits keep getting deducted when generating video but the generation keeps failing on veo 3.1 fast.

  • March 8, 2026
  • 返信数 1.
  • 17 ビュー

Hi, my premium credits keeps on getting deducted when trying to generate video using Veo 3.1 Fast. But the generation keeps on failing, I am sure you will see this on my account. Please advise.

    返信数 1

    Kartika Rawat
    Community Manager
    Community Manager
    March 9, 2026

    Hi div_3667!

    I’m sorry to hear that. Are you seeing any errors while generating? If so, please share a screenshot of the message. Please know that if the generation did not happen, the credits will be returned to your account soon. Could you check your account and see if credits were returned? 

     

    Let us know.

    Thanks, 

    Kartika

     

     

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