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Beauteous_partner7f39
Participant
August 23, 2026
Answered

New images stopped saving in my generation history today

  • August 23, 2026
  • 1 reply
  • 10 views

The title explains it. Newly generated images have stopped saving. Firefly has been working great before this and is becoming my primary image engine.

    Correct answer N8.

    Hey ​@Beauteous_partner7f39 
    This does sometimes occur. 

    Could you have a look in your Creative Cloud App and see if the image/video is hiding there?

    Let’s know if the issue persists. 

    >>Press generate: ONLY ONCE<<. If the generation is taking forever or not generating, check your CC App.
     

    How to reliably download your files
    In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

    https://youtube.com/shorts/fCgb1ZR48tU?feature=share


    Cheers

    Nate

     

    1 reply

    N8.
    Community Expert
    N8.Community ExpertCorrect answer
    August 23, 2026

    Hey ​@Beauteous_partner7f39 
    This does sometimes occur. 

    Could you have a look in your Creative Cloud App and see if the image/video is hiding there?

    Let’s know if the issue persists. 

    >>Press generate: ONLY ONCE<<. If the generation is taking forever or not generating, check your CC App.
     

    How to reliably download your files
    In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

    https://youtube.com/shorts/fCgb1ZR48tU?feature=share


    Cheers

    Nate

     

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